FAQ
Frequently asked questions
Straight answers about what I can do, what I refuse to handle, and how China-side execution works.
Can you buy products from Taobao or 1688 for me?
Yes. I can help overseas buyers purchase samples from Taobao, 1688, Xiaohongshu, and local Chinese markets. I can also provide photo or video verification before shipping.
Can you visit a factory in China on my behalf?
Yes. I can visit suppliers, factories, or markets in Hangzhou, Yiwu, Ningbo, Shanghai, or nearby cities and provide live video, photos, and a simple English report.
Can you help me check suppliers in Yiwu or Hangzhou?
Yes. I am based in Hangzhou and can help with local checks in Hangzhou, Yiwu, Ningbo, Shanghai, and nearby cities depending on timing and travel cost.
Can you help foreigners use Alipay and WeChat Pay in China?
Yes. I can guide you through preparation steps, app setup, SIM card options, payment tips, and common problems foreigners face when arriving in China.
Can I access DeepSeek or Qwen models through your AI gateway?
Yes. The China AI Gateway is designed for developers and small teams who need practical access to Chinese and global AI models. Model availability depends on upstream providers and regional compliance.
Do you accept PayPal or international payment?
For the first phase, payment can be arranged by PayPal, Wise, Stripe Payment Link, or USDT depending on the service and country.
Do you ship products internationally?
I can coordinate shipping with suitable logistics providers, but international shipping cost, customs duties, and import restrictions are the client’s responsibility.
What products do you refuse to buy or handle?
I do not handle luxury goods, medicine, food supplements, controlled items, counterfeit products, tobacco, weapons, or illegal goods.
Are you based in China?
Yes. The service is operated from Hangzhou, China, with local execution support for Hangzhou, Yiwu, Ningbo, Shanghai, and nearby cities.
Can you help with China exhibitions or trade shows?
Yes. I can help prepare local apps, routes, supplier questions, translation support scope, and city logistics for exhibitions and business visits.